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Invoking RC meeting startUri sometimes throws 'Request Header is too large' error

Tags: meetings

Dec 10, 2021 at 7:08am • 3 replies • 0 likes

Rajeev Garg

Hi ,

Our REST API app is having the 'Meetings' permission on production and we create RC instant meetings using meetings API and shares the startUri to the initiator and joinUri to the participants.
Sometimes when the startUri is clicked on the browser it throws the following error

1. Could you please help us to resolve this issue ?
2. Is there any better way to share the meeting links(startUri and joinUri) to the users ?

Thanks & Regards,

Raja

3 Answers

vyshakhBabji answered on Dec 13, 2021 at 1:37pm

Please let us know if you still have issues? We can assist you further.

Rajeev Garg on Dec 26, 2021 at 11:14pm • 0 likes

It is an intermittant issue. We will provide more information when we got that again.

Suyash Joshi answered on Dec 16, 2021 at 1:05pm

Can you please provide more information - is this for RingCentral Meetings or RingCentral Video? Which instructions did you follow to create the meetings? You can double-check the URL by comparing it when you create manually using RingCentral App, it should be similar if not something is wrong we can help you debug but we need a bit more information.

Phong Vu answered on Dec 13, 2021 at 7:24am

Can you clear the cookies and try again?

Rajeev Garg on Dec 26, 2021 at 11:14pm • 0 likes

It is an intermittant issue. We will provide more information when we got that again.

But even if it the cookie issue we can't tell the clients to clear the cookies.

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