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Mass Conversion of User Line Settings

Tags: hardware

Nov 16, 2021 at 11:54am • 1 replies • 0 likes

AdminCire

Hi there, setting up deskphones for new hires and noticed we have been having to go thru each phone individually and manually change the no of line appearances so it only shows the first 2 lines as the user opposed to all 6 of them. While this works Im looking for a method to streamline this more so that we can change this setting en masse rather then person by person.

Jenn-Community_Moderator on Nov 16, 2021 at 12:32pm • 0 likes

Hello @AdminCire! Do you mean enabling all unassigned extensions?

You can do that. Please click HERE to know more. Thanks!

AdminCire on Nov 16, 2021 at 1:00pm • 1 likes

Interesting, would I be able to apply that method to implementing this as well? "https://support.ringcentral.com/article/Name-Displayed-on-All-Lines-of-Polycom-VVX-Phone.html". If so I think we may have a winner.

Jenn-Community_Moderator on Nov 16, 2021 at 2:37pm • 1 likes

This will goes to our presence feature. Click this link https://support.ringcentral.com/article/9751.html and https://support.ringcentral.com/article/11003-Presence-User-Settings-Select-users-to-display-on-your-phone.html. Thank you!

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