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James Peragine avatar image
James Peragine asked ·

iSync creating duplicate records.

We are using iSync to update the latest messaging records in our CRM. We are noticing that the latest record is being included on the next iSync which is causing duplicated to be created in our CRM. How do we prevent this from happening?

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Phong Vu avatar image
Phong Vu answered ·

How do you implement it and how often you see duplicated records?

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