Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Why is platform.login() throwing 404 and Resource not found errors?

Tags: log in, errors

Jul 14, 2021 at 4:41pm • 1 replies • 0 likes

Steve Johnson

sdk = SDK(APP_KEY, APP_SECRET, SERVER)
platform = sdk.platform()
platform.login(USERNAME, EXTENSION, PASSWORD)

1 Answer

Phong Vu answered on Jul 14, 2021 at 5:36pm

Well, most probably one or more params is invalid. What is behind the SERVER, sandbox account or production account? Then app_id and app_secret must be the ones for the selected account type. Then username must be an existing user in the selected account.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales