question

doug-routledge15999 avatar image
doug-routledge15999 asked Phong Vu commented

GLIP - Get Team Members

There current are API calls that let you list the Teams, Add or Remove Team members, but where is the call to list the Team members. A roster of users in a Team would be valuable for programs that want to integrate with Glip.

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Phong Vu avatar image
Phong Vu answered Phong Vu commented

For now, you still can use this endpoint "/restapi/v1.0/glip/groups/[teamId]" to read team's members. The API is marked as deprecated though. I will check to see why the new API is missing and update the answer when I get the info.

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Caleb Bergman avatar image Caleb Bergman commented ·

"/restapi/v1.0/glip/groups/[teamId]" is still working, but is there any news on a non-deprecated API for getting a Team's member list?

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Shlomi Biton avatar image Shlomi Biton commented ·

Any update? https://platform.ringcentral.com/restapi/v1.0/glip/groups?type=Team is marked as obsoleted/beta. Can we use this API?

It looks like https://platform.ringcentral.com/restapi/v1.0/glip/recent/chats?type=Team can be used to retrieve similar list of Teams . Still it is not clear how to retrieve members. https://platform.ringcentral.com/restapi/v1.0/glip/chats/ChatId does not return members - although is should per RingCentral API documentation.

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Phong Vu avatar image Phong Vu ♦♦ Shlomi Biton commented ·

I recommend no using this endpoint ( /restapi/v1.0/glip/groups?type=Team ) anymore.

Use the Get Teams, Get Chats, Get Conversations instead.

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Shlomi Biton avatar image Shlomi Biton Phong Vu ♦♦ commented ·

Thanks for the comments. We need API to view list of team members.

Please note that Get Teams, Get Chats, Get Conversations do not return list of team members...However, https://platform.ringcentral.com/restapi/v1.0/glip/groups?type=Team which is marked as obsolete returns list of team members.

https://platform.devtest.ringcentral.com/restapi/v1.0/glip/chats/chatId which shall return members per RingCentral documentation, does not return team members.

So which API shall we use to retrieve list of team members?

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