Api requests not showing in sandbox api calls

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aaron-jistel asked · Aug 30, 2016 at 02:22 AM

Api requests not showing in sandbox api calls

My api requests are not showing in the sanbox api calls website.

The api requests are successfull and does return a correct response. but when I look into the dev site under sandbox there is no api calls recorded even error requests.

I am using this api endpoints

- account info
- message-store
- call-logs
- sms
- oauth/token

This prevents me from requiring the graduation requirements. Please Help.

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Answer 1 · 2016-08-30T14:15:04Z

benjamin-dean answered · Aug 30, 2016 at 02:15 PM

Hello Aaron,

Thank you for reporting this issue. We have identified this as an issue and are currently working towards resolution.

I will update this post when the solution is released.

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Answer 2 · 2016-08-30T16:18:43Z

benjamin-dean answered · Aug 30, 2016 at 04:18 PM

Hello Aaron,

We have deployed a fix, and new API requests will display in the Developer Portal - Analytics for your application at the top of the hour for the previous 60 minutes of API request data.

We are working on a solution to retroactively reconcile the data which is missing from the 24th-30th, but you are able to use the system moving forward.

Please let me know if you see this operating as expected for you.

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Answer 3 · 2016-08-30T23:40:38Z

spring-it answered · Aug 30, 2016 at 11:40 PM

I am experiencing this same issue, and have been testing throughout the day today, as well as yesterday and Friday. At some point today, two (2) calls were logged to the sandbox analytics. I have made somewhere between 50 and 100, if not more, individual requests today alone. In short, your fix does not seem to be affecting my app, and if so, it is very, very behind.

Thanks.

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Answer 4 · 2016-08-31T03:23:24Z

memorable-inc answered · Aug 31, 2016 at 03:23 AM

I am experiencing the same issue, taking into account the data is updated on an hourly basis.

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Answer 5 · 2016-08-31T07:26:14Z

aaron-jistel answered · Aug 31, 2016 at 07:26 AM

Its showing now. Thank you so much.

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Answer 6 · 2016-08-31T17:08:45Z

benjamin-dean answered · Aug 31, 2016 at 05:08 PM

Outstanding. Thank you for reporting the good news as well as the bad Aaron, it helps a lot.

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Answer 7 · 2017-01-23T16:14:53Z

limosys-software answered · Jan 23, 2017 at 04:14 PM

Hi All, I am having the same issue right now. There were several successful and some failed calls to the sandbox, but it shows no activity. Please help.
App Name: JLimoGUI

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Answer 8 · 2017-01-23T18:47:59Z

vb answered · Jan 23, 2017 at 06:47 PM

Hi ,

I could see the analytics for your account for the API calls on Sandbox for your account. Please choose Sandbox on top right corner to see analytics for Sandbox account when you login and choose analytics for your application.

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limosys-software · Jan 24, 2017 at 02:52 PM

Hey VB, you said you were able to see our activity in sandbox. I still cant see it and I am looking forward to apply for production. Please help

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Answer 9 · 2017-01-23T19:12:59Z

limosys-software answered · Jan 23, 2017 at 07:12 PM

Hi VB,

I am looking at Sandbox, its not an option to see Production at present since my app haven't graduated yet. Please see image

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Answer 10 · 2017-01-27T18:33:34Z

vb answered · Jan 27, 2017 at 06:33 PM

Here it is ....

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