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Changing the type of ringtone depending on how the call comes in

Tags: call queues, ringcentral app, phone, phone

Jul 9, 2021 at 1:43pm • 1 replies • 0 likes

Kayle Frese

Having a different ring when a call comes directly to their phone, vs when it is comes through the mainline number that has a call que set up to go to multiple different people? (i.e. if someone were to call my direct line or my extension directly as opposed to calling the main business number that has a call que set for it to ring to four different people until someone answers it so that we would by the different type of ring?

1 Answer

Anirban answered on Jul 9, 2021 at 10:22pm

I can see the feature request is open https://ideas.ringcentral.com/ideas/CUSTCOM-I-2721

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