question

Benjamin Evenson avatar image
Benjamin Evenson asked ·

Glip API Get User Status

Hi,


We are wanting to write an integration that is capable of reading the current set status of a user. Looking at the API guide there is a service that will receive the profile of a user but it doesn't include the status of the current user.


https://developers.ringcentral.com/api-reference/Glip-Profile/readGlipPerson


We are wanting to see which users have the working remotely status.


Cheers


apiglipprofile
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image
Phong Vu answered ·

Check out this endpoint to read user presence and check the glip object from the response.

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Benjamin Evenson avatar image
Benjamin Evenson answered ·

@Phong Vu Thanks for the response.

Had a quick look still seems you can't read the shared status



status.png (53.2 KiB)
1 comment Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hi Benjamin,

Checking internally to verify this. Currently, we don't have an API to read these statuses. Fortunately, we had a plan and ready with the backend implementation and we can make the API public soon. I cannot promise the time line though.

0 Likes 0 · ·
Jeromy Mallory - 101 avatar image
Jeromy Mallory - 101 answered ·

With the large number of users that are working from home, the ability to check users "Working remotely" status would be VERY valuable right now.

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.