I ported my Google Apps number to Ring Central. I really like your product.
However, I've lost some capability I had with GVoice that had impacted my workflow.
Would be nice to have an Ring Central API so you can use 3rd party apps on Mac like Quicksilver, Alfred, CoBook, etc. With Google voice integration I could quickly search for a contact and select their number and my phone was ringing connecting me to that contact.
Ring Central has broken that workflow and now I find myself searching and manually dialing contacts.
I know, I know 1st World problems. But, when you have a lot going on anything to streamline that workflow helps substantially.
And to be honest - your Softphone app has a LOOOONG way to go in that department. Access the contact list and searching is painful and long. At the very least you should be able to search contact right from the main dialing screen.
However, I've lost some capability I had with GVoice that had impacted my workflow.
Would be nice to have an Ring Central API so you can use 3rd party apps on Mac like Quicksilver, Alfred, CoBook, etc. With Google voice integration I could quickly search for a contact and select their number and my phone was ringing connecting me to that contact.
Ring Central has broken that workflow and now I find myself searching and manually dialing contacts.
I know, I know 1st World problems. But, when you have a lot going on anything to streamline that workflow helps substantially.
And to be honest - your Softphone app has a LOOOONG way to go in that department. Access the contact list and searching is painful and long. At the very least you should be able to search contact right from the main dialing screen.