Idea

timothy-james-mcneely avatar image
timothy-james-mcneely Posted ·

Integrate with RedTail CRM

crmintegrationredtailredtail crm
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allen-gibson Posted ·
please consider integration with redtail crm...even if it's at the most basic level.
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mike Posted ·
The best way to get something like this in place is to go through the other company "RedTail" in this case.  Ask if their developers can contact our developers on the Communith here:  https://devcommunity.ringcentral.com/ringcentraldev or register here:  https://developer.ringcentral.com/
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bryce-fathauer avatar image
bryce-fathauer Posted ·
+1!!
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benjamin-dean Posted ·
Has anyone who is interested in having this integration tried contacting RedTail CRM, and asking them to build an integration with RingCentral?

I see that they have an API ( http://help.redtailtechnology.com/hc/en-us/sections/200708380-CRM-REST-API-) which is good. We have many different CRM providers who are integrating with RingCentral and creating public applications for our mutual customer's benefit.
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paul-dalton Posted ·
Has any progress been made with this? I have personally spoken with RedTail regarding the integration and they have nothing on their roadmap.
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Hi Paul, I have not heard of this feature on our roadmap, either. 
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Paul

My firm is a RedTail and a new Ring Central User. I contacted RedTail and Ring Central this week because of the Embeddable Voice enhancement that is coming out.On the monthly feature rollout webinar call she said it has open coding that you can use to link your CRM to RedTail. Of course it would be optimal if RedTail would create this integration for us. Does anyone or you know of a programmer  that would be able to set this up for us?  Please contact me if you or other users want to discuss creating this integration. Also as many of as possible should call RedTail to make this request. 

Thank you

Lori Young-Brady

The Wiser Financial Group

269-585-5185 

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Hey Lori, have you checked out our Developers Community Page? They may be able to help you out with getting this set up!
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Lori, that is very interesting. I wasn't aware of the new embeddable voice enhancement. I'll talk to redtail and see if we can get any traction.
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Please add to this thread over at RedTail, maybe more voices might get some traction...
http://feedback.redtailtechnology.com/forums/26198-integrations/suggestions/3983598-ringcentral-inte...

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John Wang avatar image
John Wang Posted ·
We now have a community supported integration with Redtail CRM configured as a Chrome extension which is available here:

https://www.ringcentral.com/apps/redtail-crm

This was built as an example using our Embeddable widget SDK, but is usable as an app. Since this is a community integration you will need to load it in to Google Chrome as an unpacked extension using the instructions on the link above.

Please give it a try and let us know how it goes.
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