Idea

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mark-cockbill Posted ·

On API/AD provision, add the ability to choose whether a user is extension only or extension + DDI.

Currently, when provisioning using the API (e.g. Okta), or AD, it is only possible to create users with extension + DDI.  Our internal policy is to create extension only users by default and then add on the DDI later if required.
It would be great to have the ability to control this using the API, or have a default user type switch within the RingCentral admin.
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