Idea

bishop avatar image
bishop Posted ·

"Forward to other users phones" should be changed/improved to just "forward to other users"

Currently, a user has the option to "Forward calls to other user's phones", but you are only allowed to select individual ringcentral phones/softphones. We would much rather select a USER, and allow it to then follow that user's call handling preferences including their cell phone etc.
If, for example a phone is reassigned, or somebody changed their cell number, the settings would then need to be manually updated in my own call forwarding settings instead of just referring to that user's handling settings.
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary Posted ·

As per this link: https://www.ringcentral.com/office/features/call-forwarding/overview.html

Can calls be forwarded to non-RingCentral numbers?

  • Yes. You can forward calls to any number and any device.

To know more about call forwarding check: https://forums.developers.ringcentral.com/articles/165/do-we-see-any-presence-events-with-call-forwarding.html

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