Idea

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ben-carpenter Posted ·

Calling With Pre-Recorded Message or Text-to-Speech

Up to this point, we have been using another vendor for text messages, but are currently putting together an integration with RingCentral.

Our clients currently send out autodialer messages to remind their customers of appointments. I'm not sure if that term is an industry standard, so I'll explain: An autodialer message is a phone call where we programmatically pass in a phone number and a link to either an audio file or just some text, then the vendor puts through a call to that number and, when the call is answered, either plays the audio file or does a text-to-speech with the text.

Our client would very much like to be able to keep doing this. We would be very appreciative of its implementation in RingCentral.
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