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How to access Admin login?

Tags: admin portal, admin portal, log in

Sep 19, 2020 at 4:01pm • 3 replies • 0 likes

Brian Hart

I need to change my email address in RingCentral.

I understand that you cannot do this in the app.

However, when I log into the web version of RingCentral, but I do not see an option to log in to the Admin Portal.

Windows 10, Chrome Version 85.0.4183.102 (Official Build) (64-bit)

Can you advise?

Thanks in advance,

Brian Hart

Brian Hart on Sep 20, 2020 at 12:24pm • 0 likes

I've been told that I should be able to login either as a user, or as my own Admin, at the RingCentral home page. I do not seem to have the option of logging in as my own Admin.

Becky-Community_Manager on Sep 23, 2020 at 8:20am • 0 likes

Brian, if you're not the Admin, we're happy to assist. Please reach out to Support to make this update.

Brian Hart on Sep 20, 2020 at 1:23am • 0 likes

Thanks, but there is no "My Extension" on my web page anywhere once I am logged in.

Anirban on Sep 20, 2020 at 3:01am • 0 likes

You need to have admin access or log into as admin

1 Answer

Anirban answered on Sep 20, 2020 at 12:21am

Can you check this and see if this helps you:

https://support.ringcentral.com/s/article/How-to-Update-Admin-Own-Email-Address?language=en_US#:~:text=Log%20in%20to%20your%20RingCentral,new%20email%20address%20under%20Email.

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