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How to repeat announcement only extension

Tags: extension, phone

Jan 8, 2014 at 12:01pm • 2 replies • 2 likes

Daniel Dango Torres

Can I activate it so when someone reaches an Announcement only extension they can get a repeat of the information by pressing a button? For instance to be able to say something like, to hear this information again press pound, and have the announcement repeated? I know pressing pound on the main greeting for our Auto Attendant will repeat the menu but what about for announcement only extensions. Thanks.

Joe Cache on Dec 21, 2020 at 10:41am • 2 likes

This would seem to be a basic concept, especially for an IVR - 'press 3 for our address' - it plays, and then loops back to the root of the IVR. I can see a lot of irked clients if they have to call back.

Hey RC! A little love on this perhaps? The logic is already there for the */# - why not a pull-down:
- transfer to 'extension/etc'
- disconnect

Cynthia Beverly 125 on Dec 21, 2020 at 9:43am • 1 likes

I have this problem also.

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