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Receiving Orders By Text

Tags: sms and text messaging

Mar 27, 2024 at 6:21am • 1 replies • 0 likes

Bryan Campbell

Our company aims to streamline the ordering process by allowing customers to place orders via text. We'll only respond to texts initiated by customers. Do we need to register a campaign for this? And what's the best way to set it up?

Becky-Community_Manager on Mar 27, 2024 at 11:02am • 0 likes

My understanding is that if you intend to use SMS in any manner you would need to register with TCR.

The word campaign is a bit of a misnomer - You can learn more about TCR and creating a campaign here.
https://support.ringcentral.com/article-v2/TCR-business-registration-FAQ.html?brand=RingCentral&product=MVP&language=en_US

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