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Call List (Placed Calls) issue

Tags: call handling

Feb 23, 2024 at 7:15am • 1 replies • 0 likes

Alex Grodzicki

With one of my users I have an odd issue. When they go into the placed calls on the Poly VVX 350 there is the name of the person they called but the number shows as 9632580,74147 and when they try redialling it can't connect. Only seems to be happening to this one user.

Mary-Community_Moderator on Feb 26, 2024 at 11:04am • 0 likes

Hi @Alex Grodzicki, try rebooting the device, if issue is the same, please submit a ticket at https://support.ringcentral.com/new-case.html

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