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Port Out Address Error

Tags: porting and number transfer

Jan 4, 2024 at 4:35pm • 1 replies • 0 likes

Favor Ayompe

Im trying to port out my RingCentral to number to a different carrier. They keep telling the zip code is whats make the port not going through. The zipcode is what I have on my RingCentral number but the carrier keeps rejecting. I can not afford to lose my ringcentral number.

Mary-Community_Moderator on Jan 5, 2024 at 8:42am • 0 likes

Hi @Favor Ayompe I have followed up with the Porting Team regarding the case you submitted.

Favor Ayompe on Jan 5, 2024 at 3:30pm • 0 likes

ok.. Because I have reached out to my winning carrier multiple times and they say that their is an issue with the address.

Mary-Community_Moderator on Jan 8, 2024 at 1:42pm • 0 likes

Hi @Favor Ayompe, I just wanted to close the loop regarding your concern. Is the problem resolved?

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