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Multicast Stream Setup for Informacast

Tags: hardware

May 20, 2019 at 3:59pm • 3 replies • 1 likes

mike-rike

Hello. We utilize Informacast for emergency broadcasts at our facility. This software has the capability to send out audio to our polycom deskphones.

Information I need to plug in to my singlewire software is:

Address & Port where the deskphones are listening to Multicast broadcasting and Channel.

I can see under default settings of a Polycom VVX 411 "Paging/PTT Configuration" it's set to default at IP Address: 224.0.1.116 and port 5001.

I called support to confirm if this was the case for our programmed RingCentral phones, but they directed me to post my question here.

Can you kindly help?

Thanks!

SpaceSteve on Dec 18, 2023 at 8:19am • 0 likes

I have the same question - using RingCentral and Cisco 8851 phones. I cannot seem to find a default multicast stream that RingCentral has enabled on all of our phones. If I enable my own paging group parameters in the phone firmware under voice>phone, I need to set "Paging Serv" to YES in the supplementary services section. Every 15 minutes or so RingCentral resets that setting to NO which breaks informacast multicast alerts.

JoeVer on May 17, 2023 at 2:12pm • 0 likes

I have the same question - Can we program Informacast to send out notifications on 224.0.1.116 and port 5001 to Poly phones?

SpaceSteve on Dec 18, 2023 at 8:19am • 0 likes

1 Answer

Brice Drogosch answered on May 17, 2023 at 2:35pm

Yes - please reach out to me brice.drogosch@singlewire.com

JoeVer answered on May 17, 2023 at 2:10pm

I have the same question - Can we program Informacast to send out notifications on 224.0.1.116 and port 5001 to Poly phones?

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