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No dial tone for outgoing calls Ring Central Desktop App

Tags: ringing, ringcentral app

Nov 28, 2023 at 2:05pm • 1 replies • 0 likes

Julian Cain

We have a user that uses a Destop app at the office and when he makes an outgoing call there is no dial tone. This happens intermittently. Sometimes it rings, sometimes it doesnt. We reinstalled the app, tested on new computer, different headsets, ran driver/windows updates.

Not sure what else to try. There is no setting i can find regarding this. any ideas?

Mary-Community_Moderator on Nov 29, 2023 at 10:17am • 0 likes

Hi Julian, I noticed that you have an open ticket for this. I'll follow up Tech Support to assist you.

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