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Custom Call Queue Voicemail

Tags: call queues

May 22, 2023 at 7:13am • 1 replies • 0 likes

Ellie Fowler

We have set up a call queue for our office with our main company number. We've made a custom voicemail for that queue, however when you call that number and it goes to voicemail, the default voicemail still plays. How can I fix this? We have another queue for an office with a separate phone number and that one works perfect.

Mary-Community_Moderator on May 22, 2023 at 9:36am • 0 likes

Hi @Ellie Fowler, may I know what is the extension number of the Call Queue so I can check?

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