Welcome to the RingCentral Community

I'm having the same issue. The "message not sent" doesn't show up immediately

Desparately needing SMS messages to be fixed. Causing great issues with my businesses!

@Marcus Dunn @Office Sylvan There is currently an SMS outage. A portion of customers may be experiencing failed SMS messages to a single mobile provider. RingCentral Operations teams are continuing to work with a mobile service provider to resolve issues with SMS messages failing to a single mobile provider. The next update will be provided in the morning of Wednesday, March 8th, or when there is a significant change in status. Updates will be available at www.Status.RingCentral.com

@Tom Stenzel Are you still experiencing this issue?

We are not able to send text as of yesterday either. Please help!

@Scott We are experiencing an outage and you can monitor its progress on the Status Site. I assure you we are working on it and updates will happen on the Status Site or you can reach out to us here.

Hi Becky - I'm still getting the same message when trying to send texts.

@Tom Stenzel Can you please ping me via email with your best contact number?
Community.Support@RingCentral.com

Thanks for the confirmation, Tom. I'm going to create a case for this and will get someone to connect with you on the issue. Thanks for your patience!