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Error Code WAP-100 "Authentication cookie is not presented in request!",Error Code: WAP-100 "Authentication cookie is not presented in request!"

Tags: voicemails

Feb 13, 2023 at 12:32pm • 1 replies • 0 likes

Joseph Alsudani

i was trying to download a recorded voice mail using the desktop app and every time i do so a webpage open and display the mentioned error

i have already tried clearing the cache and cookies , restarting the device. update the browser

Phong Vu on Feb 13, 2023 at 3:14pm • 0 likes

What site did you try to open/login that gave you such an error? It's impossible to help or even to guess what do you.

Joseph Alsudani on Feb 13, 2023 at 3:21pm • 0 likes

sry i edited the post. i was trying to download a recorded voice mail using the desktop app and every time i do so a webpage open and display the mentioned error

Mary-Community_Moderator on Feb 14, 2023 at 7:58am • 0 likes

Hello Joseph, if you have already tried to uninstall/reinstall your app and still not working, please submit a ticket at https://support.ringcentral.com/new-case.html.

Phong Vu on Feb 13, 2023 at 3:55pm • 0 likes

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