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SMS Two factor Authentication via SMS

Tags: authentication

Dec 27, 2022 at 12:27pm • 3 replies • 0 likes

Mike Schimento

Our users receive email with Two Factor code if they choose this notification method, they receive a phone call with code if they choose this method, but if they choose SMS delivery they receive nothing, anyone have this trouble?

Mike Schimento on Jan 4, 2023 at 9:20am • 0 likes

Thank you!

Mike Schimento on Jan 4, 2023 at 9:03am • 0 likes

We have not, we do have a Case opened with RingCentral, I like trying the Community for answers also.....

Becky-Community_Manager on Jan 4, 2023 at 9:19am • 0 likes

No! We love that! There's lots of great information here in the Community.
I see that Support was waiting to circle back with you because of your out-of-office message.
I'm going to ping them to connect with you.

Becky-Community_Manager on Jan 4, 2023 at 9:01am • 0 likes

@Mike Schimento Were you able to find a resolution for this issue?
If not, please let us know or shoot us an email at Community.Support@RingCentral.com

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