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Cant Raise a Support Case

Tags: admin portal, log in

Oct 10, 2022 at 6:24am • 2 replies • 0 likes

Paul Sherer

Everytime i log onto the support portal to open a case the page just says "Something went wrong. Please reload the page or try again later"

Ive cleared browser cache and tried different browsers, all with the same result. No matter what I fill in im unable to raise a case on the support site.

Aura Receptionist on Oct 18, 2022 at 9:14am • 0 likes

how did you resolve this? Im getting the same error

Mary-Community_Moderator on Oct 18, 2022 at 9:34am • 0 likes

Hi @Aura Receptionist, please submit a Support ticket so the Tech Team will check on your problem.
https://support.ringcentral.com/new-case.html

Mary-Community_Moderator on Oct 11, 2022 at 10:50am • 0 likes

Hello Paul, I see you now have an open case with Support, and someone is assigned to it. Let us know if you need any other help!

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