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Stop Call Recordings from Expiring?

Tags: call recording

Aug 2, 2022 at 4:02pm • 1 replies • 0 likes

Whitfield Hyman

I keep searching for call recordings that are over two months old and finding that they aren't showing up. Do I have to manually pull all of these monthly or what's the deal? I purchased unlimited data storage for the call recordings through RingCentral but it doesn't appear to be working.

Mary-Community_Moderator on Aug 3, 2022 at 9:38am • 0 likes

Hi @Whitfield Hyman, may I know how was the purchase made? Is it when you signed up?

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