Split billing and login email information?
Jun 14, 2022 at 9:43am • 1 replies • 0 likes
Trinity Christian School of Fairfax
Hi there? I'm running into an issue where the login email is currently set to our billing department. I often have to call them to ask for an access code to setup new users with the RingCentral app. Is there a way to separate the login email to something IT controls and have the monthly billing go to the billing department?
on Jun 14, 2022 at 1:58pm • 0 likes
Hi Trinity, to clarify, do you want to have a different email where the admin access code is being sent?
on Jun 15, 2022 at 9:53am • 0 likes
Yes. Send the admin code to a specific email, and the billing invoices to another email.
on Jun 15, 2022 at 10:07am • 0 likes
In the Admin Portal, there is an option to change the Billing Contact Information.
Go to Billing > Payment Method > Click Edit under Billing Contact Information.
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