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Home » Users
Microsoft Global Address List (GAL) contacts integration does not work
Tags: contacts
Mar 9, 2022 at 2:20am   •   1 replies  •  0 likes
Nathan Ramsden-Lock

I first asked this question in September 2021 and you have deleted the question with no answer.

Then I logged a support ticket and you just closed the ticket.

Can we get this fixed please?

The announcement text for this feature read

"Microsoft Global Address List (GAL) and Google Directory contacts integration
Connect to your contacts from GAL and Google Directory from within the RingCentral app."

----------

This is misleading and doesn't work, it ignores contact records in the Microsoft Global address list and only lists user objects !

on Mar 9, 2022 at 8:26am   •  0 likes

Hi @Nathan Ramsden-Lock, we're currently checking on your concern.

on Mar 10, 2022 at 9:01am   •  0 likes

Any update on this please ?

on Mar 10, 2022 at 10:20am   •  0 likes

I'm still gathering information about this, @Nathan Ramsden-Lock.

on Apr 18, 2022 at 1:58am   •  0 likes

Sadly, just like everything else I have raised - I don't think this will be fixed.

on Mar 15, 2022 at 2:58pm   •  0 likes

@Mary-Community_Moderator It has been 6 days since I asked the question - Please can you chase an answer. Thank you.



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