Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

How to Change Multiple User Passwords?

Tags: passwords, contact center

Dec 21, 2021 at 7:42pm • 2 replies • 0 likes

Jason Sigman

We hire temporary call center users and every year we need to change all of the passwords for 100+ user accounts. Is there a way to automate the password updates without changing one at a time? Maybe import an Excel file with the username and new password? Seems like this is an important admin feature that is missing in this day and age of SOX requirements.

Mary-Community_Moderator on Dec 22, 2021 at 8:02am • 0 likes

Jason, this would be a nice feature to have. Would you please add a feature request here?

1 Answer

Jason Sigman answered on Dec 22, 2021 at 8:08am

After an hour of searching I finally submitted a help ticket and received an immediate response:

https://support.ringcentral.com/article/Bulk-adding-editing-users-RingCentral-online-account.html

Apparently, there is a Bulk Edit feature that already exists.

Becky-Community_Manager on Dec 22, 2021 at 10:11am • 0 likes

Thanks for sharing this, @Jason Sigman!

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales