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Incoming Fax Setting

Tags: fax, fax, settings, admin portal, admin portal

Jul 22, 2021 at 1:13pm • 1 replies • 0 likes

Paula Anzilotti

We have one main fax line for everyone. We would like to have the faxes printed to our main lobby printer. We don't just have one person collecting all the faxes ( whether it be by email or fax).

RC only has the option to connecting the fax to a particular user, and then the settings can only be changed on the RC APP under the specific user not the RC website under Admin.

Why can't an Admin change the settings to incoming fax on the website, and the settings can only be on the APP of the user?

Mary-Community_Moderator on Jul 22, 2021 at 1:37pm • 0 likes

Hi Paula, your feedback means a lot to us. For feature requests, kindly add them to our Ideas portal at https://ideas.ringcentral.com/. You can also visit https://support.ringcentral.com/ if you have any questions and clarifications with existing features.

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