With so many different resources in the Community, it can be hard to know where to start. Check out this handy guide to help pilot your Community experience!
First things first, we have two Community spaces available: the User Community and the Developer Community. These two different spaces serve different audiences and purposes:
User Community
The goal of the User Community is to create a healthy environment for support, the sharing of best practices, and engaging with others connected with RingCentral. This community partners with our product and support teams, and hosts in-person and virtual meet-ups, webinars, and information sessions.
Developer Community
This forum is designed specifically for developers, making it easier for them to share code samples, to seek help from experts, and search past knowledge base articles to achieve this forums' primary objective: to connect developers to the answers they need as quickly as possible. For more information about the developer space, you can head on over HERE.
There are two core elements to our User Community: Questions and Ideas. We’ve created informational articles to assist you in efficiently and purposefully using these spaces. Learn more:
Asking Questions & Getting Answers
Submitting & Voting for Product Ideas
We encourage you to complete your Community profile and introduce yourself HERE. Filling out your profile allows for easier connection to other members and grants you access to certain groups based on your profile elements. For example, identifying yourself as an Admin will help you meet other admins and gain access to associated groups.
Be active in our Community! This means upvoting responses you find helpful, sharing answers and workarounds, encouraging others, and following topics you’re interested in.
Final notes:
Make sure you’re familiar with our Guidelines & Terms of Use
You can always reach out to us at Community.Support@RingCentral.com with questions or concerns.
