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Recommended Contact Center Training Plan

Tags: getting started, ringcentral university, training, contact center

Jan 21, 2022 at 2:33pm • 0 replies • 0 likes

Kevin Loo

What training do you recommend for Contact Center? This is a common question we have received and led to the creation of a recommended training plan.

You can find the training plans for Salesforce Agent and MAX Agent on the Training Dashboard under Additional Resources.

Let us know how you are using our resources and what we can do to improve our training program.

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