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How can we view all our users text messages?

Tags: sms

Dec 12, 2020 at 1:17pm • 2 replies • 0 likes

Greg Tidwell

We have multiple users and need to be able to review all of their outgoing sms messages to clients. Is this functionality available?

1 Answer

Anirban answered on Dec 12, 2020 at 2:09pm

Not sure even admin can view other users message due to privacy protection.

ref: https://community.ringcentral.com/questions/91779/when-will-sms-be-accessible-by-all-users-for-our-m.html

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

https://community.ringcentral.com/questions/1212/can-i-subscript-to-other-extensions-sms-event.html

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